Privacy Policy

Last Updated: 26th October 2019

 

This Privacy Policy describes how UpSchool EdTech Private Limited incorporated under the Companies Act, 2013 of India and its affiliates (“UpSchool,” “we,” “our” or “us”) collect, use, and share information in connection with your use of our websites (including https://www.up.school ), services (including https://parent.up.school , https://teacher.up.school ), mobile applications (UpSchool – Student) conditioned upon acceptance of the terms and conditions available at https://www.up.school/terms-and-conditions.

 

This policy is applicable to all employee, associates, vendors, agents, directors and any other person affiliated with UpSchool EdTech Private Limited 

 

For Users under the age of 18, it is mandatory that your parents or guardian have read and accepted this privacy policy on your behalf. If your parent or guardian has not read and agreed to this policy, you will not have permission to use our services. UpSchool collects parents or guardian contact information from affiliated schools ( Customer / Client ) with their concent to avail the service and has the right to contact parents as and when required with regards to the services availed. 

 

We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or UpSchool’s data collection, use, and disclosure practices, please contact us at privacy@up.school. If you do not agree with the terms of this Policy, do not use or avail any of our Services.

 

INFORMATION WE COLLECT

As a member, you are required to provide a valid email address or mobile number at registration that represents your identity on our application. Registration or signup to our service happens via affiliated schools ( Customer / Client ) with a concent to avail the service. This information is compiled and analyzed on an aggregated basis.

We also collect and store personal information provided by you from time to time on the Application. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs.

Personal information collected is 

  • Name. Provided by affiliated school/education institution 
  • Profile picture. Capture during the on-boarding process
  • Parent contact details will be used to access the application and will be collected by affiliated school/education institution
  • Associated school and school-specific details are provided by the affiliated school/education institutes 


Following security practices, yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

 

OUR USE OF YOUR INFORMATION

We use the collected information to analyze trends, to conduct research, to administer the Application, to learn about each user’s learning patterns and movements around the Application and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application and our Services. 


We may disclose Information:

  • As required by law, such as to comply with a subpoena or similar legal process
  • To enforce applicable Terms of User, including investigation of potential violations thereof
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
  • To protect against imminent harm to the rights, property or safety of the Application its users or the public as required or permitted by law
  • Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.

 

CONFIDENTIALITY

You further acknowledge that the application and website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.


Your information is regarded as confidential and therefore will not be divulged to any third party unless legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.

 

SECURITY

We are concerned about safeguarding the confidentiality of your Information. We limit access to this information to authorized employees only who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

 

COOKIES

We send cookies to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

 

Changes To This Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice, usually via email. When we post changes to this Statement, we will revise the “last updated” date at the top of this statement. We, therefore, encourage you to periodically review this page for updates to this policy.

 

CONTACT INFORMATION

Reach out to us on info@up.school, in case of any queries.
Address: UpSchool EdTech Private Limited, #65/6, 1st Floor, A P Complex, Agara, Sarjapura Main Road, Bengaluru – 560102