Privacy Policy

UpSchool Privacy Policy

This Privacy Policy describes how UpSchool (referred to as "we," "us," or "our"), an Indian company, collects, uses, processes, and shares your personal data when you use our website, services, and educational platform (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of your personal data in accordance with this policy.

Legal Framework

We are committed to protecting your privacy in compliance with Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Consent and Notice

By providing your personal data, you freely, specifically, informedly, and unambiguously consent to the collection, processing, and use of your personal data for the purposes outlined in this Privacy Policy.

We will provide you with a clear notice detailing the specific purpose of processing your personal data at the time of collection.

Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your experience. These technologies are used to store information about visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on your browser type and/or other information.

You have the option to either accept or refuse these cookies. You can manage your cookie preferences through your browser settings.

Sharing and Disclosure of Personal Data

We will not sell, rent, or trade your personal data to any third party for marketing purposes without your express consent. We may share your personal data with the following parties for the specified purposes:

Service Providers: Third-party companies and individuals (e.g., payment processors, hosting providers, email delivery services) to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties are obligated to not disclose or use your information for any other purpose and must adopt reasonable security practices.
Legal Requirements: We may disclose your personal data if required to do so by law, court order, or governmental authority, or if we believe that such action is necessary to comply with a legal obligation or to protect and defend the rights or property of UpSchool.
Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business.

We will obtain your prior consent before sharing any Sensitive Personal Data or Information (SPDI), as defined under Indian law (e.g., financial information, medical history), except when required by law.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will cease to retain your personal data when it is reasonable to assume that the specified purpose is no longer being served or when you withdraw your consent (unless retention is necessary under another law).

Children's Privacy

Our Service is intended for Schools and teachers. If our service is directed at children (individuals under the age of 18 as per the DPDP Act), we will process their personal data, if any, only after obtaining verifiable consent from their parent or legal guardian. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to remove that information from our servers immediately.

Grievance Officer and Contact Information

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below. The Grievance Officer will redress the grievances of the provider of information expeditiously and within a period of one month from the date of receipt of the grievance.

Grievance Officer Name: Vishal Bajaj

Email: vishal@up.school

Address: Brigade Gateway, 26/1, Dr Rajkumar Rd, Malleshwaram, Bengaluru, Karnataka 560055
Mail id : info@up.school
Ph number : 9606165786

If you have any questions about this Privacy Policy or our data protection practices, please contact us at the details above.